STUDIO GUIDELINES & FAQ’S

  • Do I have to book?

Yes, all classes have to be pre booked, this is so that we have the information of each dancer that is the building.

  • Do I have to prepay?

Yes, when you book your class you will be asked for payment. This is a non-refundable payment. Classes can be cancelled and moved to another week if cancelled before the start.

  • What happens if the class I would like to book has no spaces?

All classes have a waiting list area, you can register to put you name on this this list and we will contact you if a space becomes available.

  • What does my child or myself wear?

Please refrain from wearing outdoor shoes on the dance floor where possible. Outdoor coats and hoodies should be removed before each class. Fever jackets are permitted until warmed up.

  • Can I wait with my child?

We have no waiting facility in the studio for parents. All children will be collected by a staff member on arrival at reception. Younger years parents are able to bring their child into the studio, and settle them for the first couple of weeks if they are new.

  • What should my child bring with them?

All dancers need to bring one drink, water only! If attending more than two classes, one small snack in permitted. If they are attending over lunch time and have a long break, a packed lunch in permitted. No food to be eaten on the dance floor.

Chewing gum is not allowed in the studio at anytime. Please dispose of this before entering.

  • Arrival

Please arrive no earlier than 10-15 minutes before your class unless pre agreed with a senior member of staff.

  • Entrance & Exit

All dancers under 16 will enter through the front door and be checked in a reception. These classes will exit through the two fire doors. (Studio 1, back double grey doors. Studio 2, font double grey doors)

  • Contact details

Please make sure all your details are up to date on our booking system and a ParQ has been filled out.

TRAIL PARKING PLAN – FEBRUARY 2025

Dear Customers,

To help improve parking efficiency and safety, we ask all customers to follow the attached parking plan to ensure smooth access for everyone.

How to Park:

  • A row of cones has been placed in the car park to help guide parking:
    • To the right of the cones, please use the marked bays as intended.
    • To the left of the cones, we kindly ask you to follow the attached plan to maximize parking space.
  • When arriving, park next to an already parked car to ensure we use the space as efficiently as possible.

Future Changes & Overflow Parking:

  • The car park will be re-lined, but until that time, we ask that everyone parks sensibly and in line with the attached plan.
  • These temporary arrangements are in place to improve safety and minimize congestion.
  • The assisted living area should only be used for dropping off and picking up passengers and not for waiting for long periods of time to keep access clear for residents.
  • Many of our customers already use nearby side streets and walk their children to the studio, which has helped ease congestion. If you are able to do this, it remains a good alternative.

We appreciate your patience and support while we work through these arrangements. If you have any concerns, please let us know.